Terms of use

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), INGRAVITT MOVIMIENT CONSCIENT S.L. (hereinafter Ingravitt) with CIF B67431718 and registered office at Carretera de Cànoves nº 23, Les Franqueses del Valles (08520), registered in the Barcelona Mercantile Register, volume 46.915, page 9, page 535188 and registration 1, informs that it is owner of the website WWW.VITTYOGA.COM., in accordance with the requirement of article 10 of the aforementioned Law.

LINKS POLICY AND DISCLAIMERS

Ingravitt is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of other websites of network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through links.

Ingravitt declares that it has adopted all the necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, Ingravitt is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.

MODIFICATIONS

Ingravitt reserves the right to make the modifications it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, as in the conditions of use thereof, or in the general contracting conditions. These modifications may be made through its website by any legally admissible form and will be binding during the time they are published on the website and until they are validly modified by subsequent ones.

INTERNET CONTRACTING SERVICES

Certain content on the web contains the possibility of contracting over the Internet. The use of the same will require the reading and obligatory acceptance of the general contracting conditions established for this purpose by Ingravitt.

SSL CERTIFICATE (Secure Sockets Layer)

The SSL CERTIFICATE provides authentication, privacy and information security between Ingravitt and the user. Ingravitt has a security certificate that is used for SSL CERTIFICATE to make secure connections. In this process, various parameters are established to make the connection securely and it is established using pre-established keys, encoding and decoding all the data sent until the connection is closed.

INTELLECTUAL AND INDUSTRIAL PROPERTY

Ingravitt by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as of the elements contained in it (for example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), and above all of the brand called “VITT” for yoga mats and accessories sold on this website, owned exclusively by Ingravitt.

They will be, therefore, works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and community regulations in this field, as well as the international treaties related to the matter and signed by Spain.

All rights reserved. Under the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. in any medium and by any technical means, without the authorization of Ingravitt.

The user agrees to respect the Intellectual and Industrial Property rights owned by Ingravitt. You can view the elements of the portal and even print, copy and store them on your computer’s hard drive or any other physical medium as long as it is, solely and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages owned by Ingravitt.

GENERAL CONTRACTING CONDITIONS

PREVIOUS CONTRACT PROCESS INFORMATION

This website www.vittyoga.com is the property of Ingravitt MOVIMENT CONSCIENT S.L. with CIF B67431718 and fiscal address in Carretera de Cànoves nº 23, Les Franqueses del Valles (08520 Barcelona) acting commercially under the brand “VITT”.

The general contracting conditions regulate the distance selling relationship between I ngravitt and the user or client, in accordance with the legal stipulations, especially, Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the text consolidated of the General Law for the Defense of consumers and users, the current regulations on Protection of Personal Data, Law 7/1996, of January 15, on Retail Trade Management, and Law 34/2002 of 11 of July, Services of the Information Society and Electronic Commerce.

Ingravitt reserves the right to make the modifications it deems appropriate, without prior notice, in the general conditions. These modifications may be made, through their websites, by any legally admissible form and will be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, Ingravitt reserves the right to apply, in certain cases, particular Contracting conditions in preference to these General Conditions when appropriate, announcing in a timely manner.

The purpose of the website is: the sale of yoga mats and other yoga related materials.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. Similarly, you declare that you are of legal age and have the legal and legal capacity to access and contract through the Ingravitt websites.

To purchase our products, you can go to the corresponding section of our online store.

In accordance with the provisions of current regulations on the Protection of Personal Data, Ingravitt informs users that the personal data collected during the registration or purchase process will be entered in a file under their responsibility, in order to process these actions by the user and manage subsequent actions derived from them. Likewise, Ingravitt informs of the possibility of exercising the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment by writing to the address Carretera de Cànoves nº 23, Les Franqueses del Valles (08520 Barcelona) or by the email info@vittyoga.com.

As long as you do not notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use it in order to retain the relationship between the parties.

During the purchase process, you must identify yourself with the name, surname, ID, address, email, telephone, and bank details. These data will not be public. In case of registration, you are responsible for confidentially and responsibly treating the identity and password obtained in the registration as a client, not being able to transfer them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your orders, this is only a query section but its management is allowed, the user being able to delete those records that he considers should not be viewed.

After the purchase process, the customer will receive a confirmation of the same by email.
It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours of order completion, contact Ingravitt by email info@vittyoga.com.
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.

OFFER AND VALIDITY

In the case of a product on offer, it will always indicate, along with its essential characteristics, the offer price and its validity.

In compliance with current regulations, Ingravitt offers information on all items for sale, their characteristics and prices. However, Ingravitt reserves the right to withdraw, replace or change the products offered through its website, simply by changing its content. In this way, the products offered at any time by the website will be governed by the general contracting conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

ESSENTIAL CHARACTERISTICS OF PRODUCTS

The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. Product color in the photograph is not binding. You Cn identify it in the characteristics section.

GUARANTEE

All the products offered on the website have the commercial guarantee of the supplier itself. Ingravitt has an after-sales service, while the guarantee is in force, the customer can execute it by contacting the Ingravitt establishment. If in doubt, you can contact the email info@vittyoga.com.

If you are not satisfied with the product, please contact us, we will be happy to find the best solution for you.

If the product is defective, Vitt will be responsible for picking it up and replacing it, taking care of the costs associated with this return and exchange (except for those additional costs resulting from choosing an urgent delivery method, in which case the Customer must assume this extra cost).

If the return is for rejection of the product or disagreement, you have 15 days once received to make the return. In this case, the package is your responsibility until it reaches us, so always keep proof of purchase. It is your responsibility to ensure that the goods are insured for the full value during your return trip to us. We cannot accept responsibility for lost or damaged goods.

In order to manage the incident, we need you to notify us by email at info@vittyoga.com, indicating: the reason for the incident, the order number, (essential to locate the purchase) and photos of the damaged product so that we can assess the situation . To exercise the warranty right, you must have proof of purchase.

Once this information is received, we will contact the client to explain the steps to follow. You must inform us of the lack of conformity of the product within 15 days from when it became known. In the event that it is not objectively possible to replace the product with another of the same class, Vitt will proceed to refund its price.

It is important that you know that our guarantee does not cover:
a) Negligent or violent use of the product.
b) The damages derived from the manipulation or intervention of the product.
c) Folds / folds due to improper handling and / or storage: it is better to lay the mat flat or keep it properly rolled up with the top on the outside.
d) Damage caused by excessive amounts of water or other liquids.
e) Improper cleaning (i.e. aggressive chemicals, damage caused by a washing machine)
f) Damage from use other than yoga or similar physical activities.
g) Uneven color patterns or discoloration due to use
h) Damage from external elements / factors that perforate or deform the carpet
For non-defective items,
In addition, it is equally important that you follow at all times the possible instructions for use or installation of the products that we provide you, and in case of doubt, you should contact us by email at info@vittyoga.com to receive advice on the use of the product.

PRICES

All products indicate the sale price in euros and include Value Added Tax (VAT).

DELIVERY AND TRANSPORTATION COSTS

Unless expressly requested by the Client, delivery by national territory is made through the courier company “MRW” and the shipping costs are borne by the Client. As for international sales and shipments will be made through different transport agencies and to be confirmed at the time of purchase. For purchases over € 100, shipping is free.

Ingravitt agrees to deliver the order in a maximum of 72 working hours as long as the product is in stock and the courier company does not have any incident.

PAYMENT METHODS AND ORDER EXECUTION

The customer may pay the amount of his order by choosing any of the following ways.
During the purchase process you must indicate your choice:

• VISA or MASTERCARD credit card

All operations involving the transmission of personal or bank data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information you transmit to us travels encrypted through the network.

Likewise, the data on your credit card is entered directly into the bank’s page, at the POS (Bank Point of Sale Terminal) and is not entered or registered on any Ingravitt server.

When paying with a VISA or MASTERCARD card, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, thus offering more guarantees on the security of the transaction.

This form of payment is valid only on the web.

When the amount of a purchase would have been fraudulently or improperly charged using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and credit entries in the accounts of the provider and the owner will be made as soon as possible.

However, if the purchase has actually been made by the cardholder and the demand for return is not a consequence of having exercised the right of withdrawal or resolution and, therefore, has unduly demanded the cancellation of the corresponding charge, that will be liable to Ingravitt to compensate for the damages and losses caused as a result of this cancellation.

• PayPal

It allows sending payments on the Internet safely and comfortably. PayPal’s network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms. More information on PayPal. http://www.paypal.com.

The availability of the products offered by Ingravitto may vary depending on customer demand. Although Ingravitto updates the stock periodically, the product requested by the customer may be out of stock at this time. In the event of non-execution due to unavailability, Ingravitto will notify the customer by email at the time it becomes aware of this situation. The period of this communication will not exceed in any case the maximum period of 30 days.

RIGHT OF WITHDRAWAL, RETURNS AND CLAIMS

The buyer has a period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons.

The exercise of the right of withdrawal must be done by notification through a communication to the email info@vittyoga.com, sending your letter to our postal address Carretera de Cànoves nº 23, Les Franqueses del Valles (08520 Barcelona), or to through the withdrawal form.

As established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or can deteriorate or expire quickly, are exempt from withdrawal.

RETURN

The client must return the product directly to Ingravitt at Carretera de Cànoves nº 23, Les Franqueses del Valles (08520 Barcelona), without undue delay, and in any case within a maximum period of fourteen calendar days from the date in which the right of withdrawal from the contract is formalized. The term will be deemed to have been met if the customer returns the product before the end of the term.

In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, it is requested that to avoid transport problems, ensure that the package is duly protected and sealed. Once received, we will review your status. At the moment we check that both the item / s, as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.

PAYMENT REFUND

The refund of the amounts received by the client will be made using the same means of payment used by the client, provided that the contrary has not been provided.

Ingravitt may retain the refund until the product has been received, reason for withdrawal, or until the customer provides proof of return of himself, depending on which condition is met first.

In the event of unwarranted delay on the part of Ingravitt, regarding the return of the sums paid, the customer may claim double the sums paid, without prejudice to the right to be compensated for the damages suffered in excess of this amount.

RETURN OF THE DEFECTIVE PRODUCT

In the event that the product is not in good condition and the causes attributable to it, are not a consequence of the customer, the customer will have the right to return the product, informing Ingravitt of the reason for the return through any of the means provided in the present contracting conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal.

Ingravitt undertakes to assume the cost of the return and to return the product for a new one in accordance with conditions accepted at the time of the sale.

If the client wishes to file a claim, the Ingravitt establishment is located at Carretera de Cànoves nº 23 Les Franqueses del Valles (08520) or by email info@vittyoga.com.

JURISDICTION

Likewise, Ingravitt reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard.